At Cassa Imperia, we stand behind the exceptional quality of our furniture. Each piece is backed by a comprehensive warranty, affirming our commitment to your satisfaction and our trust in our craftsmanship.

Our Warranty Promise

Our furniture warranty covers structural integrity, craftsmanship, and material durability, ensuring that your investment is protected against manufacturing defects for a period of one year from the date of purchase.

Coverage Details

  • Frame Warranty: We guarantee our Meranti hardwood frames against structural failures under normal household use.
  • Leather & Fabric Warranty: Our premium upholstery materials are warranted against significant discoloration and degradation.
  • Workmanship Warranty: Skilled artisanship is warranted to be free from defects at the time of delivery.

Limitations & Exclusions

While we ensure comprehensive coverage, our warranty does not extend to normal wear and tear, accidental damage, misuse, or the natural aging process of materials. Custom modifications not made by Cassa Imperia may also be excluded.

Making a Warranty Claim

If you believe your piece has a defect covered by our warranty, please reach out to us with your proof of purchase. Our customer service team will guide you through the claim process with transparency and care.

Our Genuine Promise

At Cassa Imperia, your peace of mind is paramount. While we limit liability to repair or replacement, we approach every concern with the aim to ensure your absolute satisfaction. We are dedicated to upholding the highest standards of service and product excellence.

For a detailed overview of our warranty terms and conditions, please visit our Instagram page and explore our latest offerings. We are here to assist you every step of the way.