Privacy Policy

Welcome to Cassa Imperia. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Personal Data Collection and Usage

When you use our services, we may collect and use your personal information, including your name, email address, phone number, and shipping address. This information is used to manage your account, process your orders, respond to your inquiries, and provide you with updates about our products and services. Your personal information will not be used for any other purpose unless explicitly mentioned in this Privacy Policy.

2. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

4. Order Fulfillment

If your order does not match your requirements, please immediately contact our customer support team at [email protected] or +60 16-672 7683. We strive to ensure complete customer satisfaction. However, please note that we may not be able to return or refund your order once it has been successfully delivered without any defect.

5. Delivery and International Shipping

Cassa Imperia delivers across Pan Malaysia through our robust delivery network and warehouses located near you. We accept bulk or wholesale orders for restaurants, cafes, hotels, flats, real estates, and more. We also cater to international orders and dispatch our furniture via container export.

6. Website Hosting and Security

Our website is developed using WordPress/WooCommerce and is hosted on Amazon AWS. This high-grade security infrastructure ensures maximum protection of your personal data. It also provides a smooth and secure online shopping experience for our customers.

7. Contact Us

If you have any questions about our privacy practices or this Privacy Policy, please contact us at [email protected] or +60 16-672 7683.

This policy is subject to change without notice. Please check back regularly for any updates.