Terms of Service

Welcome to Cassa Imperia

We appreciate your interest in our exquisite handcrafted furniture, made in the heart of Malaysia by local artisans. By choosing Cassa Imperia, you are supporting a brand that is committed to luxurious quality, trustworthiness, and a legacy of fine craftsmanship. Here’s what you need to know about our terms of service.

Ordering with Confidence

All orders are processed with the utmost attention to detail to ensure they meet your specific requirements. If something doesn’t look right with your order, please reach out to our customer support team immediately at [email protected] or call us at +60 16-672 7683. Once an order has been successfully delivered without any defect, we may not be able to accept returns or offer refunds.

Our Commitment to Quality

Every piece we create is crafted with precision and care, and our stringent quality checks ensure that only the best products reach you. We strive to embody a sense of luxury and authenticity in each item, turning your spaces into havens of comfort and style.

Delivery Network

  • Across Malaysia: We deliver Pan Malaysia through our robust delivery network and have warehouses available near your location for seamless service.
  • Bulk & Wholesale Orders: For restaurants, cafes, hotels, flats, real estate, and more, we gladly accept and fulfill bulk or wholesale orders tailored to your needs.
  • International Shipping: We also cater to international orders and can send our furniture via container export to meet your global needs.

Payment & Security

We offer secure payment methods to ensure your transactions are safe and confidential. Our website uses industry-standard encryption to protect your information. Your trust is paramount to us.

Privacy Policy

We value your privacy and handle your personal information with care. Please refer to our Privacy Policy to understand how we collect and use your data.

Contact Us

If you have any questions about our terms of service or need assistance with your order, don’t hesitate to reach out to us. We’re here to make your experience with Cassa Imperia as enjoyable and satisfying as possible.

Email: [email protected]
Mobile: +60 16-672 7683

Thank you for choosing Cassa Imperia, where luxury, trust, and artisanship come together to create timeless pieces for your home and office.