www.cassaimperia.com.my website (“Website”) is an Internet based content and e-commerce portal owned and operated by cassa-imperia Online Store , a handcraft furniture brand started in 2020 incorporated under the laws of Malaysia. Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time.

www.cassaimperia.com.my at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website, “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean Cassa imperia and its affiliates. The information, software, products, and services included in or available through the sites may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Cassa imperia and/or its respective suppliers may make improvements and/or changes in the sites at any time. Advice received via the sites should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

1. Our Business Policy

1.1.The Vendor offers products for sale on cassaimperia.com.my and its e-commerce business services are available exclusively to its end users, i.e. the “Consumers”.

1.2.”Consumer” shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on cassaimperia.com.my.

1.3.The Vendor reserves the right not to process orders received from users who are not “Consumers” and any other order which does not comply with the Vendor’s business policy.

1.4.These General Terms and Conditions of Sale (together with the documents referred to herein) regulate the offer, transmission and acceptance of purchase orders relating to products on cassaimperia.com.my between the users of cassaimperia.com.my and the Vendor.

1.5.The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on cassaimperia.com.my through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party’s terms and conditions, since the Vendor shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of cassaimperia.com.my and third parties.

2. Guarantees and Product Price Indication

2.1.On cassaimperia.com.my, we only offer products from selected artisans.

2.2.The Vendor does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards.

2.3.The main characteristics of products are shown on cassaimperia.com.my on each product page. The products offered for sale on cassaimperia.com.my may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.

2.4.Prices are subject to change and will be as quoted on our site from time to time, except in cases of obvious error. Check the final price of sale before sending the relevant order form.

2.5.Orders made from a Country site different from the one you are shipping to, or to addresses to which the Vendor cannot ship, will be automatically cancelled.

2.6.All Products sold by cassaimperia.com.my will be delivered in their original packaging. When trying on the products you should not damage the original packaging of the purchased products should you wish to return the purchased product.

3 .Payments

Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form.

4. Shipping and Delivery of the Products

4.1 Purchased products shall be delivered to the address indicated by you in the order.

4.2. In case of payment by bank transfer, deliveries shall be sent once the transfer has been received in cleared funds by the Vendor.

4.3. For each order, the Vendor shall invoice the purchased products by email or by post to you, pursuant to the applicable laws and regulations. The invoice will be based upon the information provided by you at the time of the order. No alterations to the invoice are possible after the invoice has been issued.

4.4. Delivery charges shall be borne by you and are indicated separately on the order form and invoice, unless otherwise provided

4.5. The purchased product shall be delivered by a courier service selected by the Vendor the purchased products will be delivered on working days (thus excluding Saturdays, Sundays and local or national holidays) within the term indicated oduring the check out process.

4.6. At the time of delivery of the purchased products by the Courier, you (or a nominated representative) is required to verify:

(i) that the number of items being delivered corresponds to that indicated on the delivery note; and (ii) that the packaging and its seals are intact, undamaged, not wet or altered in any manner. 4.7 Any damages to the packaging and/or the product, or discrepancies in the number of items or documentation must be immediately indicated in writing on the Courier’s delivery note. Once the Courier’s document has been signed and no objection has been raised by you, you may not make any objection to the exterior characteristics of the delivered parcel.

5. Customer Care

Please contact our Customer Care for further information by email: info@cassaimperia.com.my