Shipping & Delivery Policy

Efficient and Reliable Shipping

At Cassa Imperia, we understand the anticipation and excitement that accompanies the arrival of your newly purchased furniture. That’s why we strive to make our shipping process as efficient and reliable as possible.

Delivery Locations

We are proud to deliver our handcrafted furniture across the breadth of Malaysia. Leveraging our robust delivery network and strategically located warehouses, we ensure that your order reaches you safely and promptly, no matter where you are in the country.

Bulk and International Orders

If you are looking to place a bulk order for a restaurant, cafe, hotel, flat, real estate venture, or any other establishment, we’ve got you covered. Our capacity to handle large volumes ensures that we meet your demands accurately and on time.

We also extend our services to international customers. If you’re based outside Malaysia, don’t worry! We have provisions to send our furniture via container export, allowing our globally appreciated designs to reach your doorstep, wherever you are.

Post-Purchase Support

We at Cassa Imperia believe in complete customer satisfaction. After your purchase, if the delivered furniture does not match your order or meet your expectations, please get in touch with our customer support team immediately. Please note, we might not be able to return or refund once the order has been successfully delivered without any defects.

You can reach us via email at [email protected] or call us on +60 16-672 7683. Our team is always ready to assist you.

Our commitment to quality, luxury, and authentic handcrafting shines through in every piece of furniture we create. We’re dedicated to making your experience with us seamless, satisfying, and truly memorable. Welcome to the world of Cassa Imperia.