RETURNS & REFUNDS
If you change your mind about your purchase, you can safely return it within 7 days of the item being delivered to you. We do not charge any restocking fees. Only regular priced item(s) may be refunded, unfortunately sale item(s) or “As-Is” items cannot be returned for refund.
The return process is straightforward: just contact the team and they will guide and assist you step by step. Once the return process has been explained, you will have to contact the courier to schedule the pickup of the merchandise you are returning.
Please remember that we can not accept returns on products that have been customized especially for you. You can ship the product back in its original packaging, with a courier of your choice. The return shipping and import duties back to Malaysia (if any) will be sustained by the customer.
Once the products reach our warehouse and are confirmed to be in the same state they were initially shipped, we will issue a refund to your original payment method within 14 business days.
We accept all major credit cards (Visa, MasterCard, American Express, Maestro), PayPal and Bank transfer.